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Jo Poates, Executive Director
Huntsville, Alabama

Jo received a Bachelors in Accounting from Auburn University in 1985.  Jo is the Executive Director of the Madison County 310 Board and strongly advocates for Support Coordinators.  Jo has been the Executive Director since January of 1996. Prior to her time at the Madison  County 310 Board, Jo worked for Medicaid, supervising the Intellectual Disability Waiver. 

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Tasha Carter, Program Director
Harvest, Alabama

Tasha graduated from the University of North Alabama with a Bachelors in Criminal Justice in 2005. Tasha has worked at the 310 Board since 2008. In addition to serving as the Program Director, she has worked as both a Support Coordinator and Support Coordinator Supervisor.

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Kate Hudson, Support Coordinator Supervisor
Minor Hill, Tennessee

Kate DuBois is a graduate from West Virginia University with a Bachelors in Sociology in Criminology, and a Masters in Social Research.  Kate is currently one of two Support Coordinator Supervisors and also maintains a caseload.  She has over 6 years of experience in social services.


Hollie Billions, Support Coordinator Supervisor

Elkmont, Alabama

Hollie graduated from Athens State University with a Bachelors in Sociology. Hollie began as a Support Coordinator with the Madison County 310 Board in October of 2016.  Hollie has worked as both a Support Coordinator and Support Coordinator II prior to beginning her tenure as Support Coordinator Supervisor.


Emily James, Intake Coordinator

Arab, Alabama

Emily graduated from the University of West Georgia in May of 2010 with a Bachelors in Anthropology.  Emily began her tenure at the 310 board as a Support Coordinator in 2014.  Emily currently acts as the Intake Coordinator.  Emily Manages the Waiting List for the ID and LAH waivers in Madison County.  Emily attends various events in our community and presents information about our agency.  She also manages and deciminates the special needs resource manual for Madison County. 


Cassie Boone, Support Coordinator II

Harvest, Alabama

Cassie graduated from the University of Alabama Huntsville with a dual degree in Psychology and Sociology.  Cassie is a native of the area and is eager to help individuals in the community.  Cassie served as a support coordinator for over 3 years prior to transitioning to her current position of Support Coordinator II. 


Kim Roundtree, Support Coordinator II

Huntsville, Alabama

Kim graduated from Athens State University in May of 2016 with a Bachelor of Arts in Psychology, a minor in Human Development, and a certificate in Child Advocacy.  Kim has years of volunteer experience with Making Connections, an Autism awareness group, and has previously volunteered withe the National Children's Advocacy Center in Huntsville.  Kim's passion is to advocate for those who cannot advocate for themselves.


Roderick "Rod" Randolph, Support Coordinator

Athens, Alabama

Rod Graduated from Auburn University with a Bachelor's in Sociology.  Rod has experience working with at risk youth and individuals with intellectual disabilities. Rod has over 9 years of experience in Mental and Behavioral Health. 


Lindsey Carter Walter, Support Coordinator
Madison, Alabama

Lindsey graduated from the University of North Alabama in 2015 with a Bachelors of Science and Sociology in Family Studies. Lindsey has 5 years of experience working with students in Huntsville City Schools that have various disabilities. 

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Katelyn Mason, Support Coordinator
Madison, Alabama

Katelyn graduated from the University of Alabama at Birmingham with a degree in Psychology and Legal Affairs. She also holds a Master of Social Work degree from Alabama A&M University. She began working at the Madison County 310 Board in February 2020. Katelyn is a passionate advocate for all people. She is happy to be serving you and your loved one.

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Brooke Villmow, Support Coordinator
Hazel Green, Alabama

Brooke graduated from UAB in May 2021 with a Bachelors in Human Services with a minor in Community Health. Brooke interned at a lot of organizations and nonprofits, such as the Catholic Center of Concern, Gadsden Head Start and the Coosa Valley Detention Center. Brooke has a passion for helping those who cannot help themselves. 


Sophie Freeman, Support Coordinator
Gurley, Alabama

Sophie graduation from Jacksonville State University in December of 2020 with a bachelor’s in early childhood development. Sophie has experience working with children and in human development. Sophie has a passion for helping others and is eager to start her career in social work and strengthen her advocacy skills.

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Carly Parker, Support Coordinator
Huntsville, Alabama

Carly graduated from University of Alabama Huntsville in May of 2022 with a bachelor’s degree in sociology and a minor in psychology. Carly recently interned at the Food Bank of North Alabama. Carly has a passion for advocacy and is excited to be starting her career in social services.

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Claudia Delgado, Support Coordinator
Meridianville, Alabama

Claudia graduated from the University of Mount Olive in 2014 with a Bachelors Degree in Early Childhood Education and is licensed to teach in North Carolina and Alabama. She taught in blended preschool classrooms with Onslow County Schools in Jacksonville, NC before moving to Alabama in 2019.

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